Lead Your First Team

Your first one-to-ones

You will work with a guide to design an open-ended agenda that encourages your team member to speak first. You will practice writing questions that help uncover hidden project issues before they become major problems.

Giving feedback that lands

You will meet your coach to learn the difference between describing someone's character and describing their actions. You will discover how to make praise meaningful and how to verify that your message is received.

Handling missed deadlines

You will work with your guide to plan how you will talk to a team member who missed an important date. You will practice asking open questions to uncover what really went wrong without pointing fingers.

Saying no and managing up

You will meet with a guide to learn how to present work facts when your group has too much to do. You will practice structuring a clear message that shows your leader exactly how extra requests impact current tasks.

The difficult conversation

You will work with a coach to outline a tough performance discussion for a situation you choose. Together, you will map out how to state the issue kindly and prepare for emotional reactions.