Inside Sales: Discovery to Close

Discovery questions

You will work with a coach to design a conversational guide for your next sales meeting. You will practice phrasing questions that uncover the buyer's pain points before mentioning what you sell.

A demo that sells

You will meet with your coach to learn how to choose product features that target a buyer's specific problems. You will practice turning standard feature lists into engaging customer success stories and planning natural moments to ask for feedback.

"It's too expensive"

You will meet with your coach to learn how to uncover the real meaning behind a price complaint. You will practice asking clarifying questions and showing value before you talk about payment options.

"Send me details on WhatsApp"

You will meet with your instructor to explore how to pivot when a customer tries to end the call early. You will also look at real examples of text messages that get fast responses.

Asking for the close

You will meet with a guide to review how you pitch your product and map out a final pitch. You will practice phrasing the value of your product using the exact language your potential buyer used earlier.